Our family has used Guy's for several years now. We service three cars there, one Mercedes and two BMW's. Guy's team is always professional and courteous. They are fair and offer repair estimates lower than our dealerships' quotes, so we have come to trust them with our cars without paying more for the same work. Guy's has worked with us when there have been a few things needed with service. They helped us to prioritize so that we could do what was primarily needed at the time, and then planned for other things in the coming months or more. They are honest and let me know of some things that could wait, things that were not risking safety and could be done at another time. I appreciated that they worked within my budget and could help me to plan for some things further out. This option was not given to me by my dealership. When the dealership rattled off a list of things, it took me by surprise and I contacted Guy's for a second opinion of the same list. It was very helpful to know that not everything was necessary at that time. Everyone in the shop, whether at the front desk or in the garage, is very friendly and respectful. I am very comfortable going there and I know that the work will be done well, timely, and for a fair price. If you are taking your vehicle to a dealership for maintenance or repair, you should get an estimate from Guy's and compare for yourself! You will be pleased! Kim F.