I had my car towed to Guy's to figure out why my car wouldn't start. Shortly after arrival, they figured out I needed a new starter (I was hoping it was the battery but I knew better). Just a fair warning, there's good and bad news to this story. More good than bad thankfully. The gentleman at the counter didn't disclose I would be charged a diagnostic fee until it was time to pay. Also, no diagnosis was done unless a guy with a hammer hitting my car till it starts counts. Fortunately I easily resolved this discrepency once I spoke with the owner. I appreciate the owner getting back to me, as he was not in on my initial visit. He heard my issue and properly resoving it with haste. That says a lot. The other great thing is they did a great job and got it done the same day in less time than they quoted!