5

Jordan said he was happy with the service.

5

I have gone to Guy's for many years and they are awesome. My daughters use them and a few of my friends too. I recommend they to everyone.

1

I brought in my Chevy trailblazer in to have ignition coils replaced. I stated it went bad while I was sitting at a light idling, 80k low mileage car. Was told would not do anything until it has a full compression check for bad cylinders. Bottom line.. replaced two coils and charge me $600. Was quoted from another shop the following day 575. to replace all six. SHOP YOUR REPAIR AROUND! I got burned.

Thank you for expanding on your frustration - we always appreciate hearing from our customers, no matter the situation or outcome. I would like to clarify a few things: -When you brought us your vehicle, all we knew is that it was running poorly; that you had recently installed new plugs; and that the situation wasn't resolved. We set out to determine the cause. Our compensation included the labor, scan, and diagnosis for your vehicle, ultimately leading to the necessary replacement for those two coils. (We did partially roll up this labor into the repair itself.) -We are a NAPA Autocare facility, and we stand behind the parts we sell. Your coils have a 3 Year/36,000 mile warranty. We use parts that we trust will keep vehicles on the road - this is always top priority. If you have any other questions, feel free to reach out to us at (504)455-3062. Again, we value our customer relationships sincerely.

- Guy's Foreign & Domestic Auto Repair
4

Wes said the staff provided him with good service, but it took longer than he would have liked. They did a decent job.

5

Gerald said the business provided good service.

5

Warren said the service was very good.

5

Spoke with Melissa. She said she has been a customer for many years and this business is always professional.

5

Guy's is top in the area due to their excellence in customer service and technical savvy. Guy's can diagnose an issue promptly. A phone call to explain status to the customer follows. They help game plan with the customer. Then, they can get needed parts on a quick turnaround. Reliable, knowledgeable, customer service - tops!

5

I trust Guy's with my 3-series BMW. Their price is much better than the dealership, and the work is done quickly and to my satisfaction. My car is a 2009, so it's out of warranty. I will continue to go to Guy's for any repairs or scheduled maintenance. Jeff F.

5

Our family has used Guy's for several years now. We service three cars there, one Mercedes and two BMW's. Guy's team is always professional and courteous. They are fair and offer repair estimates lower than our dealerships' quotes, so we have come to trust them with our cars without paying more for the same work. Guy's has worked with us when there have been a few things needed with service. They helped us to prioritize so that we could do what was primarily needed at the time, and then planned for other things in the coming months or more. They are honest and let me know of some things that could wait, things that were not risking safety and could be done at another time. I appreciated that they worked within my budget and could help me to plan for some things further out. This option was not given to me by my dealership. When the dealership rattled off a list of things, it took me by surprise and I contacted Guy's for a second opinion of the same list. It was very helpful to know that not everything was necessary at that time. Everyone in the shop, whether at the front desk or in the garage, is very friendly and respectful. I am very comfortable going there and I know that the work will be done well, timely, and for a fair price. If you are taking your vehicle to a dealership for maintenance or repair, you should get an estimate from Guy's and compare for yourself! You will be pleased! Kim F.